IQ Center is an analytics and artificial intelligence platform for 3CX phone systems. It adds real-time dashboards and a wallboard, queue and agent statistics, AI-written reports, live alerts, AI call transcription and scoring, and two-way SMS including automatic missed-call text-back — without replacing your phone system.
IQ Center connects to your existing 3CX and shows what your telephony hides: the calls you lose, when, and on which queue. Then it acts — automatic reports, live alerts, AI call scoring, and a text message to every customer you missed.
Three plans, priced on the number of simultaneous calls in your 3CX licence (4 to 48 channels), from CAD $39.95 per month.
IQ Center runs on 3CX with both Pro and Enterprise licences. You keep your numbers, your handsets and your configuration — the platform connects through a dedicated service account on your existing server, imports your call history, and takes its figures from 3CX's official report so they match your console rather than an independent recalculation. Setup usually takes under an hour, with no service interruption.
Head office sees every location consolidated; a location manager sees only their own queues, agents and figures. The same system serves both without either seeing the other's data — which is why car dealer groups, multi-site clinics and marketing agencies are the most common users.
Stated plainly, to save everyone time.
IQ Center is an analytics and AI platform that connects to an existing 3CX phone system. It provides real-time dashboards and a wallboard, queue and agent statistics, AI-written reports, live alerts, AI call scoring, and two-way SMS with automatic missed-call text-back.
Yes, with both 3CX Pro and Enterprise licences. The connection uses a dedicated service account created on your 3CX server, with no licence upgrade required.
Three plans starting at CAD $39.95 per month, priced according to the number of simultaneous calls on your 3CX licence, from 4 to 48 channels. Usage-based modules such as AI call scoring and SMS are billed on actual consumption, with a monthly cap you set.
Yes. A public demonstration is available live with no signup, using fictional data but real functionality.
Open the live demonstration — real functionality, fictional data, no signup. Or talk to an expert who will show you what it would look like on your 3CX.